At Bignaam.com, we are committed to providing high-quality digital tools and automation workflows (including WA Defender, n8n templates, and more) to help your business grow.

Because our products are digital goods delivered immediately via the internet, they are irrevocable once downloaded. As a result, we have a specific refund policy that differs from stores selling physical goods. Please read the following guidelines carefully.

1. General Refund Policy (No Returns)

Due to the nature of digital downloads, we generally do not offer refunds for the following reasons:

  • Change of Mind: You decided you no longer want the product after purchasing.

  • Failure to Read Description: You purchased a product without checking the features or compatibility requirements listed on the product page.

  • Unused Product: You purchased the product but decided not to use it.

Since the files are sent instantly and cannot be “returned” or “un-downloaded,” all sales are typically considered final.

2. 100% Money-Back Guarantee (Defective Products)

We stand behind the quality of our software and tools. Your satisfaction is our priority.

We offer a 100% Full Refund under the following specific circumstances:

  • Technical Defects: The product file is corrupt, damaged, or does not function.

  • Not As Described: The product lacks a key feature that was explicitly advertised on our website.

  • Unresolvable Issues: If you face a technical issue that our support team is unable to fix for you.

If you encounter any of these issues, you are eligible for a complete refund of your purchase price.

3. How to Request a Refund

To request a refund under our guarantee, please follow these steps:

  1. Contact Us: Send an email to bignaam.official@gmail.com.

  2. Subject Line: Please use the subject line “Refund Request – [Order ID]”.

  3. Details: Briefly explain the issue you are facing. (Screenshots or error messages are helpful and speed up the process).

Note: We may first offer technical support to try and resolve the issue. If we cannot make the product work for you, we will process your refund immediately.

4. Processing Time

  • Once your refund is approved, the funds will be reversed to your original payment method (Credit Card, UPI, etc.).

  • Please allow 5-7 business days for the bank to process the transaction and for the amount to reflect in your account.

5. Contact Us

If you have any questions about this policy or need assistance with a product, please contact us.

Email: bignaam.official@gmail.com Website: www.bignaam.com